Privacy Policy
Our commitment to protecting your personal information and privacy
Last updated: January 2025
At Giftly Singapore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Company name and business details
- Billing and payment information
- Order history and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referring website information
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Improving our website and services
- Personalizing your experience
- Sending promotional communications (with your consent)
- Detecting and preventing fraud
- Complying with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers
Third-party companies that help us operate our business, such as payment processors, shipping companies, and marketing service providers.
Legal Compliance
When required by law or to protect our rights, property, or safety, or that of our customers or others.
Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data portability: Request transfer of your data
To exercise these rights, please contact us at privacy@giftly.com.sg
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
For more information about how we use cookies, please see our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@giftly.com.sg
Phone: +65 8031 0008
Address:
Giftly Singapore
72 Bendemeer Road #05-15
Luzerne Building
Singapore 339941
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.